> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ciaraai.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Agent Details
> Define your sales agent's unique identifier and personality name.
## Agent Identifier Name
When creating a sales agent, one of the key details you need to provide is the Agent Identifier Name. It helps in managing sales agents.
### Here are a few important points to note regarding the Agent Identifier Name:
* The Agent Identifier Name is **a mandatory field** when creating a sales agent.
* It **must be unique** within your organization to enable easy identification and differentiation between agents.
* The Agent Identifier Name is for **internal usage only and is not visible to end users**.
## Agent Personality Name
When creating a sales agent, another important detail to provide is the **Agent Personality Name**. This name is how the agent introduces itself to your customers.
### Here are the key points to note about the Agent Personality Name:
* Multiple agents **can share the same personality name** for consistency.
* If unspecified, **"Ciara" is used as the default name**.