> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ciaraai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Context

> The next step in creating your support agent is to establish its organizational context. This helps the agent understand your company's background and tailor its responses accordingly.

<img width="500" src="https://mintcdn.com/laxcorpresearch/hcUs8_7_mS_pXUWg/Support-Agent/Create-Agent/images/5.png?fit=max&auto=format&n=hcUs8_7_mS_pXUWg&q=85&s=78e41811af86194b976d2eaf7d3d56df" data-path="Support-Agent/Create-Agent/images/5.png" />

## How to Define Context

1. **Company Name**: Enter your company's name.
2. **Company Specialization**: Provide a brief overview of your company's area of expertise.

Using this information, the system will generate a contextual framework for your agent. This context will then influence how the agent responds to user queries, ensuring its answers are relevant and aligned with your brand's identity.
