> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ciaraai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating Process

> To create a support agent, you must complete all necessary steps in the agent creation process.

## Steps to Complete:

1. Agent Details
2. Knowledge Base - Files
3. Knowledge Base - URLs
4. Context
5. Customization
6. Branding
7. Review & Create

## Step-by-Step Guide:

<img width="800" src="https://mintcdn.com/laxcorpresearch/hcUs8_7_mS_pXUWg/Support-Agent/Create-Agent/images/19.png?fit=max&auto=format&n=hcUs8_7_mS_pXUWg&q=85&s=80920c273dca87b7969db6d559d35dc0" data-path="Support-Agent/Create-Agent/images/19.png" />

The completion status of each step is reflected on the stepper.

<img width="800" src="https://mintcdn.com/laxcorpresearch/hcUs8_7_mS_pXUWg/Support-Agent/Create-Agent/images/20.png?fit=max&auto=format&n=hcUs8_7_mS_pXUWg&q=85&s=f209cecfae72077e351a425f208ada96" data-path="Support-Agent/Create-Agent/images/20.png" />

Navigate freely between steps by clicking on the stepper or using the previous and next buttons.

<img width="800" src="https://mintcdn.com/laxcorpresearch/hcUs8_7_mS_pXUWg/Support-Agent/Create-Agent/images/21.png?fit=max&auto=format&n=hcUs8_7_mS_pXUWg&q=85&s=d836bf1f810416d36ca1a7240f062452" data-path="Support-Agent/Create-Agent/images/21.png" />

In the final step, **Review & Create**, click on the `Create agent` button to start the creation process. This button will be enabled only after all required details are provided.

## After Submission

<img width="500" src="https://mintcdn.com/laxcorpresearch/hcUs8_7_mS_pXUWg/Support-Agent/Create-Agent/images/22.png?fit=max&auto=format&n=hcUs8_7_mS_pXUWg&q=85&s=2b4841c15b7afdb72af090d076a28ccc" data-path="Support-Agent/Create-Agent/images/22.png" />

* The agent creation process will begin in the background.
* You will be redirected to the agent management screen, where the agent status will display as **Creating** in the agents table.

<img width="500" src="https://mintcdn.com/laxcorpresearch/hcUs8_7_mS_pXUWg/Support-Agent/Create-Agent/images/23.png?fit=max&auto=format&n=hcUs8_7_mS_pXUWg&q=85&s=695ad7b8b52bc7350e3530b7adaae407" data-path="Support-Agent/Create-Agent/images/23.png" />

Upon successful creation, a snackbar notification and a notification in your notification center will confirm the new agent's creation and the agent status will display as **Active** in the agents table.

<img width="500" src="https://mintlify.s3.us-west-1.amazonaws.com/laxcorpresearch/Support-Agent/Create-Agent/images/00.png" />

Once created, you can access and manage your newly created agent.
