You can delete files from the Knowledge Base Repository in two ways:
Delete Single File
Download Multiple Files
1
First Step
Hover over the file’s row. When the action icon button appears, click on it.
2
Second Step
A pop-up menu will appear; click on the delete option.
3
Third Step
You will see a confirmation modal asking you to confirm the deletion. This action is irreversible, and once deleted, the file cannot be retrieved. So please ensure you want to delete the file.
4
Fourth Step
If you click the “Delete” button on the modal, the file will be deleted. A snackbar notification will appear, confirming the deletion.If you click the “Cancel” button on the modal, the modal will disappear, and no action will be taken.
1
First Step
Select the files you want to delete by clicking on the checkbox adjacent to the file name. To select all files, click on the checkbox adjacent to the column header “Name”.
2
Second Step
Once any files are selected, a delete icon button will appear in the header section of the ‘Knowledge Base Repository’ screen. Click on this button to delete all the selected files.
3
Third Step
You will see a confirmation modal asking you to confirm the deletion.This action is irreversible, and once deleted, the files cannot be retrieved. So please ensure you want to delete the files.
4
Fourth Step
If you click the “Delete” button on the modal, the files will be deleted. A snackbar notification will appear, confirming the deletion.If you click the “Cancel” button on the modal, the modal will disappear, and no action will be taken.
If you click the “Cancel” button on the modal, the modal will disappear, and no action will be taken.
