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Once you have edited necessary agent details, you need to update the changes. You can find the update button in the header section of the agent details view.

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Update Process

1

First Step

Initially, if no changes have been made or if there are invalid changes, the update button will remain disabled.
2

Second Step

The update button gets enabled upon making valid changes to the agent details.
3

Third Step

Upon clicking the Update button:
  • The agent updating process will begin in the background.
  • You will be redirected to the agent management screen, where the agent status will display as “Updating” in the agents table.
4

Fourth Step

Upon successful update, a snackbar notification and a notification in your notification center will confirm the agent’s update and the agent status will display as “Active” in the agents table.